Citibank $350-$850 Unwanted Calls Class Action Settlement – Check Eligibility & Claim Process

Citibank $350-$850 Unwanted Calls Class Action Settlement: If you’ve been bothered by unwanted prerecorded calls from Citibank about a past-due credit card account, you might be eligible for compensation. Citibank has agreed to a $29.5 million settlement after allegedly violating the Telephone Consumer Protection Act (TCPA) by contacting individuals without their consent. Eligible individuals can receive between $350 and $850, with higher payouts for those who received multiple calls. Here’s your complete guide to checking eligibility and filing a claim.

Citibank $350-$850 Unwanted Calls Class Action Settlement

The Citibank $350-$850 Class Action Settlement is an opportunity to claim compensation for unauthorized calls and ensure that businesses follow consumer protection laws. With a straightforward claims process and substantial payouts, it’s worth checking your eligibility and filing your claim.

Understanding the Lawsuit

The lawsuit accused Citibank of making unauthorized automated or prerecorded calls to individuals who were not customers. These calls were reportedly made between August 15, 2014, and July 31, 2024, about overdue credit card payments. Under the TCPA, businesses must obtain express consent before contacting individuals using automated systems or prerecorded messages. Failure to do so can result in penalties and class action lawsuits, such as this one.

This settlement is not an admission of wrongdoing by Citibank but a resolution to avoid further litigation.

What Is the Telephone Consumer Protection Act (TCPA)?

The TCPA, enacted in 1991, protects consumers from intrusive and unsolicited telemarketing calls. Key provisions include:

• Prohibition of Robocalls: Calls using automated dialing systems or prerecorded messages without prior consent are illegal.
• Do Not Call Registry: Telemarketers cannot call numbers listed on the National Do Not Call Registry.
• Penalties for Violations: Companies can be fined up to $500 per violation, with higher fines for willful misconduct.

Understanding these rules can help you identify whether you were contacted inappropriately and qualify for this settlement.

Who Is Eligible for Citibank $350-$850 Unwanted Calls Class Action Settlement Compensation?

To qualify, you must meet the following criteria:

1. Non-Customer: You are not a current or former Citibank customer, cardholder, or authorized user.
2. Call Received: You received at least one prerecorded or automated call from Citibank between August 15, 2014, and July 31, 2024.
3. Call Context: The call(s) must have been about a past-due Citibank credit card account.

If you meet these requirements, you may be eligible for compensation.

How to File a Claim: Step-by-Step Guide

Filing your claim is simple and straightforward. Here’s how to do it:

Step 1: Visit the Official Settlement Website

Go to the official settlement website to access the claim form.

Step 2: Fill Out the Form

Provide accurate details, including:

• Your full name, address, and contact information.
• The phone number(s) where you received the call(s).
• A declaration that you are not a Citibank customer.

Step 3: Submit Supporting Evidence (Optional)

While not required, submitting call logs, voicemails, or other proof can strengthen your claim. Those with evidence of more than five calls may receive up to $2,500.

Step 4: Submit Your Claim

• Online: Complete and submit the form electronically.
• By Mail: Send your completed form to the Claims Administrator at the address provided on the website.

Step 5: Wait for Notification

Once your claim is processed, you will be notified about the approval and payment timeline.

Claim Deadline: All claims must be submitted by December 20, 2024.

What Happens After You File?

Once your claim is submitted:

1. Verification: The Claims Administrator will verify your eligibility.
2. Final Approval Hearing: The court will hold a hearing on January 14, 2025, to finalize the settlement.
3. Payment Distribution: If approved, payments will be sent out after the hearing. Exact timelines depend on the claims process.

Why Is This Settlement Important?

Participating in this settlement is about more than just compensation—it’s about holding businesses accountable for respecting consumer rights. The TCPA was created to protect individuals from intrusive and unauthorized contact, and this case underscores its importance in ensuring fair treatment.

Tips for Filing a Successful Claim

To maximize your chances of a successful claim:

1. Be Accurate: Ensure all information on your claim form is correct and consistent.
2. Provide Evidence: If possible, submit call logs or voicemails to support your claim.
3. Meet Deadlines: Late submissions will not be considered, so file before December 20, 2024.
4. Avoid Fraud: Submitting false claims can lead to legal consequences.

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Frequently Asked Questions (FAQs) about Citibank $350-$850 Unwanted Calls Class Action Settlement

1. Can current Citibank customers file a claim?

No, this settlement is only for non-customers who received unauthorized calls.

2. Do I need proof of the call?

While proof is not mandatory, providing call logs or voicemails can increase the chances of a successful claim.

3. How much will I receive?

Compensation ranges from $350 to $850. Individuals with evidence of multiple calls could receive up to $2,500.

4. When will I get paid?

Payments will be issued after the final approval hearing in January 2025. Processing times vary.

5. What if I no longer use the phone number that received the call?

You can still file a claim by providing the phone number you had at the time of the call.