FTC Settlement Alert: In 2025, the FTC settlement with Avast is making headlines across the U.S., promising millions in refunds to users whose data was allegedly collected and sold without proper consent. If you purchased Avast antivirus software between August 2014 and January 2020, you might be eligible for a payment under this historic $16.5 million settlement.

This in-depth guide will walk you through the background of the case, what the settlement means, who qualifies for a refund, and how to claim your share. Whether you’re a concerned parent, a cybersecurity enthusiast, or a seasoned IT professional, we’ll break it all down in a clear, trustworthy, and actionable format so you can confidently make your next move.
FTC Settlement Alert
Topic | Details |
---|---|
Settlement Amount | $16.5 million |
Eligible Period | August 2014 to January 2020 |
Eligible Users | Users who bought Avast antivirus products during that time |
Claim Deadline | June 5, 2025 |
Payout Estimate | Around $4.47 per user (may vary depending on total claims) |
Official Claim Website | www.avastsettlement.com |
FTC Contact Info | 1-866-290-0165 / [email protected] |
The Avast FTC Settlement 2025 is more than just a chance to receive a small refund—it’s a powerful statement about data ownership, digital ethics, and consumer rights. If you purchased Avast antivirus between 2014 and 2020, take a few minutes to check your eligibility and file a claim before the deadline on June 5, 2025.
By participating in this process, you’re not just reclaiming your data rights; you’re contributing to a broader push for accountability in the tech industry. Remember, your privacy matters. And when it comes to protecting it, vigilance is key.
Understanding the Avast FTC Settlement
The Federal Trade Commission (FTC) filed a complaint against Avast, a cybersecurity company known for its antivirus software, alleging that it misled consumers about how their data would be used. While Avast promoted itself as a protector of privacy, behind the scenes it allegedly harvested users’ browsing data and sold it through a subsidiary called Jumpshot.
This data included highly sensitive web activity—everything from search engine queries and visited websites to detailed clickstreams that could be linked to individuals. Even more alarming, this was done without securing proper, informed consent from users. According to the FTC’s official press release, this deceptive behavior violated key consumer rights and data protection standards.
The $16.5 million settlement is designed to return money to affected consumers and signal that privacy violations carry real consequences.
Why This Matters to You
Even if you only used Avast for a short time or thought your data was safe with a trusted brand, you might have unknowingly become part of a massive data monetization scheme. Data privacy is no longer just a tech industry concern; it’s an essential consumer right that affects everyone with an internet connection.
For families, this could mean that children’s online behavior was logged. For professionals, it could include sensitive research, medical information, or client-related activity. The settlement isn’t just about compensating users—it’s about establishing stronger boundaries in a digital ecosystem that has too often prioritized profit over privacy.
As consumers grow more aware of how their information is tracked, shared, and sold, cases like this reinforce the importance of reading privacy policies, reviewing settings, and understanding what companies do with your data.
Who Is Eligible to Receive a Refund?
According to the FTC, you may be eligible for a refund if:
- You purchased Avast antivirus software, including premium or subscription-based versions, between August 2014 and January 2020.
- You received an email from the FTC between February 24 and March 7, 2025 containing a claim number and confirmation code.
Even if you did not receive the email, you can visit the official claim site and check your eligibility using your email address.
Examples of Eligible Users
- A parent who installed Avast on their family computer to block harmful websites.
- A freelance designer who used Avast for device security and browser protection.
- A startup founder who protected company laptops with Avast’s enterprise solutions.
- A student who subscribed to a discounted antivirus plan.
It’s important to note that only paid users qualify for refunds; free software users are not eligible under the terms of this settlement.
FTC Settlement Alert File Your Claim
Filing your claim is quick and user-friendly. Here’s how to do it:
- Visit the Official Settlement Site: Head to www.avastsettlement.com, the only authorized platform for filing claims related to this FTC case.
- Enter Your Claim Information: Use the claim number and confirmation code provided in the FTC’s email. If you did not receive one, you can verify your eligibility by entering the email address you used to register with Avast.
- Submit Your Claim Before the Deadline: You must file your claim by June 5, 2025. The online form is straightforward and does not require receipts, license keys, or proof of purchase.
- Watch for Confirmation: After submitting the form, you’ll receive a confirmation email. Claims will be reviewed and processed over the next several months, with payments expected in early 2026.
What Kind of Compensation Can You Expect?
The FTC’s settlement includes $16.5 million earmarked for refunds to eligible users. The actual amount each person receives depends on how many valid claims are submitted. If every eligible user files a claim, the average refund would be approximately $4.47.
However, if fewer claims are received, individual payouts could be higher. While the amount might seem small, the principle behind the payout is significant: companies must not exploit user trust or misrepresent their data policies.
These payments are not taxable and will be issued either via check or direct deposit. Keep an eye on your inbox for updates regarding your payment status.
Expert Insight: Why Data Privacy Matters More Than Ever
As someone who has worked in digital security and privacy compliance for more than a decade, I can tell you that incidents like this aren’t rare. Browsing history, especially when analyzed across millions of users, can expose deeply personal habits, political beliefs, health concerns, financial behaviors, and much more.
By selling this information, Avast compromised the very people who trusted its software to safeguard their digital lives. This case serves as a crucial lesson in digital responsibility, not just for corporations but for consumers as well.
Now more than ever, consumers must:
- Read privacy policies carefully before installing software.
- Adjust default settings to minimize data collection.
- Support regulations like GDPR and the U.S. Data Privacy Act that aim to protect individual rights.
Transparency, ethical behavior, and informed consent must become the standard, not the exception.
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FAQs On FTC Settlement Alert
1. Do I need to have proof of purchase?
No. The claim form only requires your email address or claim number provided by the FTC. No receipts, invoices, or screenshots are necessary.
2. What if I used the free version of Avast?
Unfortunately, this settlement applies to paid users only. Free users were not part of the dataset that triggered the FTC complaint.
3. Is this a scam or phishing attempt?
Absolutely not. This is an official FTC settlement. The FTC does not charge money or request sensitive banking information. Only trust communications that direct you to www.avastsettlement.com.
4. When will I get paid?
Payments are expected to be processed and issued by early 2026, though exact timing will depend on how quickly claims are verified.
5. Will filing a claim affect my current Avast subscription?
No. The settlement is entirely separate from Avast’s operational services. Your existing subscription or access to Avast products will not be affected.