$350 to $850 Citibank Class Action Settlement Confirmed for 2025 – Are You Eligible?

$350 to $850 Citibank Class Action Settlement Confirmed for 2025: If you’ve received unsolicited robocalls from Citibank, especially if you were never a customer of theirs, you may be eligible to receive compensation as part of a class action settlement. This is not a scam, and yes, you could be looking at a payout ranging from $350 to $850, depending on a variety of factors.

In 2025, Citibank will finalize a class action settlement related to claims of violating the Telephone Consumer Protection Act (TCPA) by making unwanted robocalls to non-customers regarding past-due credit card accounts. In this article, we’ll break down everything you need to know about the settlement, including eligibility requirements, compensation amounts, and the steps you need to take to file a claim.

$350 to $850 Citibank Class Action Settlement Confirmed for 2025

For more details and to file a claim, you can visit the official settlement page.

The Citibank class action settlement offers a significant opportunity for those who have received unsolicited robocalls related to Citibank credit cards. If you’re eligible, you could receive anywhere from $350 to $850, or more if you’ve received multiple calls. The process of filing a claim is simple and straightforward, but it’s important to do so before the deadline of December 20, 2024.

By taking a few minutes to file your claim, you could receive compensation for unwanted calls that may have disrupted your day.

Citibank Class Action Settlement 2025

Citibank, one of the largest financial institutions in the United States, has agreed to settle a class action lawsuit for $29.5 million. The lawsuit was filed due to allegations that Citibank violated the Telephone Consumer Protection Act (TCPA). The TCPA is a law designed to protect consumers from unsolicited robocalls, including automated calls made to people who haven’t given explicit consent to be contacted.

Between August 15, 2014, and July 31, 2024, Citibank allegedly used prerecorded or artificial voice messages to contact individuals regarding past-due credit card accounts. These calls were reportedly made to people who were not even Citibank customers. This is where the legal violation occurred. According to the TCPA, such calls are illegal unless the recipient has given prior consent.

The settlement aims to compensate those who received these calls. Importantly, you do not need to have been a Citibank customer to qualify. If you received such calls, you might be eligible for a payout.

Who is Eligible for $350 to $850 Citibank Class Action Settlement?

Eligibility for the Citibank class action settlement is based on a few specific criteria. To make it easy, here’s what you need to know:

1. Non-Customers of Citibank: To qualify for the settlement, you cannot be a current or former customer of Citibank. The settlement focuses on non-customers who received robocalls related to Citibank credit card accounts.
2. Robocall Receipt: You must have received one or more unsolicited robocalls from Citibank. These calls would have been made by an artificial or prerecorded voice, specifically regarding a past-due Citibank credit card account.
3. Time Period: The calls must have been made between August 15, 2014, and July 31, 2024. Calls made outside this period are not eligible.
4. Cell Phone Calls: The robocalls must have been made to a cell phone number. Calls to landlines are not part of the settlement.

What if I Received Multiple Calls?

If you received multiple robocalls, you may be eligible for a higher payout. Individuals who can demonstrate that they received more than five calls within the settlement period could be entitled to additional compensation, up to $2,500. To claim this higher payout, you may need to provide records such as phone bills or logs to verify the number of calls.

How Much Money Could You Receive from $350 to $850 Citibank Class Action Settlement?

Now that you understand the eligibility criteria, you’re probably wondering, “How much money could I receive?” Here’s how it works:

• Standard Payout: Eligible individuals will receive between $350 and $850. The amount depends on the number of valid claims filed. The more people who file claims, the lower the individual payout.
• Higher Payout for Multiple Calls: If you received more than five robocalls, you might be eligible for up to $2,500, but you’ll need to provide sufficient documentation to prove this.
• Settlement Fund: The total settlement amount is $29.5 million, and it will be distributed among all eligible claimants.

How to File a Claim for $350 to $850 Citibank Class Action Settlement

Filing a claim for the Citibank class action settlement is straightforward. Here’s how to do it:

1. Visit the Official Website

Start by visiting the official settlement website: ClaimDepot.com. You’ll find all the necessary information about how to file your claim, including a claim form.

2. Complete the Claim Form

You’ll need to complete a claim form where you’ll provide details about the robocalls you received. Some of the information you’ll need includes:

• Your contact information (name, address, email, etc.)
• The phone number that received the robocall
• The dates or time periods when the calls occurred (if possible)

3. Submit the Claim Online or by Mail

After completing the form, you can submit it online or mail it in. If you choose to mail your form, send it to the following address:

Head v. Citibank, N.A. Claims Administrator
P.O. Box 301134
Los Angeles, CA 90030-1134

4. Submit Supporting Documentation (if applicable)

If you’re claiming a higher payout (for receiving more than five robocalls), you may need to submit additional documentation such as phone records or bills that show the calls you received. Make sure to check the official website for the required documentation.

5. Submit Before the Deadline

The deadline to file a claim is December 20, 2024. Make sure you file your claim before this date to ensure eligibility for compensation. If you miss the deadline, you may not receive any payout.

Common Misconceptions About Class Action Settlements

Class action settlements can be confusing for some people. Here are a few common misconceptions:

1. “I don’t remember receiving the calls, so I can’t file a claim.”

Even if you don’t clearly remember receiving the calls, you can still file a claim. If you have any phone records or logs that show you received calls, that can help support your claim.

2. “I’ll receive all of the $29.5 million.”

The $29.5 million is the total settlement amount that will be divided among all eligible claimants. The actual amount you receive depends on how many people file claims.

3. “I can only file a claim if I’m a Citibank customer.”

This is false. In fact, the settlement is specifically for non-customers who received robocalls. So, even if you’ve never had an account with Citibank, you might still be eligible.

A Real-Life Example: How One Person Claimed Their Share

Let’s take a look at how one person, Jane Doe, successfully filed her claim.

Jane was never a Citibank customer, but she began receiving robocalls about a Citibank account in 2017. At first, she thought it was a mistake, but she kept getting more calls. Eventually, she checked online and found out about the settlement. After filling out the claim form and providing her phone records, Jane received a payout of $750. It was a straightforward process, and she’s glad she took the time to file.

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Additional Resources

If you want to learn more about TCPA violations or other settlements, here are some useful resources:

1. Federal Communications Commission (FCC) – Learn more about robocalls and your rights under the TCPA: FCC Robocall Information
2. National Consumer Law Center (NCLC) – A nonprofit organization that works on consumer protection issues: NCLC